Doctor Letters & Sick Notes

Doctor’s Discretion: Certificates are issued only after a consultation, at the sole discretion of the doctor based on clinical judgment.

No Refund Policy: If no certificate is issued, the consultation fee remains non-refundable.

Pre-Consultation Confirmation: If you're unsure whether your request qualifies for a certificate, please contact support before proceeding.

Independent Medical Judgment: All medical decisions are made by the consulting doctor in accordance with their clinical expertise and platform guidelines.

Face-to-Face May Be Required: If deemed necessary, doctors may request an in-person consultation for patient safety or legal reasons.