Legal & Privacy

At MyOnlineGP, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

Personal Information: Name, Date of Birth, Contact information (email, phone, address), Medical history and health information, Payment information, Login credentials.

Non-Personal Information: Device information (IP address, browser type), Usage data (pages visited, time on site, clickstream data).

2. How We Use Your Information

• Providing services such as consultations and health information
• Managing appointments
• Communication regarding services and updates
• Payment processing
• Personalisation and improvement of our platform
• Compliance with legal obligations

3. How We Share Your Information

• Service providers for processing and customer support
• Healthcare professionals for care coordination
• Legal authorities when required by law
• Business transfers such as mergers and acquisitions

4. Data Security

We implement industry-standard measures including AES-256 encryption, secure servers, and access controls to protect your personal data.

5. Data Retention

We retain your personal information only as long as necessary for the intended purpose or legal compliance. We securely delete or anonymise data when no longer needed.

6. Your Rights

• Access and receive a copy of your data
• Correct or update your data
• Request deletion under certain circumstances
• Restrict or object to certain processing
• Request data portability

7. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from children.

11. Contact Us

If you have questions or concerns about our privacy practices, contact us at: Contact@myonlinegp.ie

Effective Date: 1 July 2026